Friday, December 23, 2011

Taking on the Big Bank

Not in the sense that I'm sure you are thinking. Here is the thing, I know I have a very short fuse for poor customer service. I feel that everyone should treat their clients as you do in a four star hotel. Therefore, I am about ready to quit using banks and keep my money under a mattress.

So I pull up to the ATM to make a deposit and there are no envelopes. Kind of annoying that I have to back out of the ATM, but no one else is around so no problem. I walk inside and am greeted as if I'm at Moe's. I walk up to the teller and give her my deposit slip and check and kindly (really I promise) say "just so you know, the ATM is out of envelopes."

Do you know what she says to me???? "We don't service the ATM, there is another company that deals with that."

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